Serving Pittsfield & all of Berkshire County  ·  24/7 emergency service

Financing Available  |  Call (413) 281-0592

Customer Testimonials and Reviews

Read what some of our customers have to say about us.

★★★★★

“Norman and everyone that I worked with were professional and functional. I had been turned away from other companies due to the complexity of the project and age of the house. WTPI and I were able to work together to come up with a solution and every step of the way was very informative and all information was accurate and timely. Would definitely recommend.”

Nathan Weiskotten

★★★★★

“When I needed a new heating system, I called on WTPI Service to do the work. Not only did they quote me an excellent price, the work was done efficiently and every thing that need to be disposed of was done so immediately and properly. I am now cozy and comfortable in my home. I HIGHLY recommend WTPI for your heating and cooling service needs.”

Beverly Dubiski - Pittsfield MA

★★★★★

“WTPI installed Mitsubishi mini split units in our home. Norman was professional and great to work with. We are very happy and our house is finally comfortable on hot days.”

Vanna Maffuccio

★★★★★

“WTPI Service takes care of both my office heating and air conditioning systems and my home. They are prompt, courteous and always get the job done efficiently. I would highly recommend WTPI Service.”

Kathleen Hazelett

★★★★★

“WTPI was courteous and efficient in solving our problem. They demonstrated a commanding knowledge of their trade and put me and my wife at ease in how professional they were. Should I have needs in the future I will certainly reach out to them as I'm convinced they value integrity and the job will be done correctly at a fair rate. We've had various service folks over years of renting and owning homes. Finally, I was able to be home when they came today. Id have no reservations in them coming back while I'm away at work and my wife and children are at home. Norman and Cory are just warm, solid people.”

Tony Ferrero

★★★★★

“Everything was wonderful from start to finish. Norman and his staff were attentive and friendly throughout the whole process. We were given a quote and then took some time to get other quotes and secure financing. When we were finally ready to commit we let WTPI know and they had our furnace installed within a week! A few days later when the system needed to be balanced Norman was out that afternoon to get everything set up. He is very knowledgeable and made the whole process very comfortable and enjoyable. He explained everything very well and even invited us down to check things out every step of the way. I highly recommend WTPI for any job big or small. We will definitely use them again!”

Michael Lamoureaux

★★★★★

“I cleaned my furnace and could not get it started I called and they walked me threw on how to get it started and was willing to come out. I put a review on Angie's list they get a A+”

Paul

★★★★★

“Wtpi offers prompt no pressure service and reasonable prices. Norm and his staff are friendly and professional. Very satisfied”

Donna T

★★★★★

“WTPI Services: Norm and his team offer thorough expertise. They are knowledgeable, trust worthy, dependable and a pleasure to do business with. I also appreciate that they are honest and will tell you exactly what you do or do not need to have done. Highly recommend!”

Kathleen Cleary

★★★★★

“I used WTPI service few times. Norm seems to be knowledgeable and I do believe he does a good job usually for the projects he takes on. His commitment to his customers is outstanding as he makes sure the system that he installs/repairs continue to function at best. I recommend WTPI service without hesitation.”

Tony Makdisi

★★★★★

“We've been using these folks for a few years now. Norman is very friendly and very efficient. He didn't even flinch when Sadie(black lab) barked at him! Couldn't ask for better service than I have received! Thanks!”

Jim Russell

★★★★★

“WTPI installed a mini-split heat pump/ac in my home. Excellent work. Great people to deal with. Highly recommend to anyone needing their services.Earlier they installed a new boiler, also a great job.”

William Weber

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